COVID-19 Special: 20% OFF
GROUP SUPERVISION TRAINING
One full week for $5,000 $4,000 (plus expenses)
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For a limited time only, Bob is offering a deep discount on his Group Supervision Training package.
Call/email Bob now to arrange for this effective and impactful service:
Perhaps the greatest impact of our consulting services can be found in the areas of “engagement” and “retention.” The anticipated results of consulting in these areas are rapid increases in per-call admission percentage and patient length of stay in the program. This improves both the quality of clinical services and the bottom line. Such increases are expected to easily cover the cost of consulting services in a very short period of time. Consulting in these vital areas is effective for both existing and start-up programs. This service includes:
It is ironic that this often-neglected area has such profound implications on a program’s bottom-line and its ability to do what it sets out to do: change lives. We have learned invaluable information over the years employing and testing systems that have allowed the programs we’ve managed to become efficient in increasing per-call admission percentage.
Here is a thumbnail sketch of the engagement improvement process:
This is another often-neglected area in treatment with direct implications on mission fulfillment and bottom line. As with engagement strategies, increasing program completion percentage is also accomplished through installation of quality indicator tracking systems and counselor training:
Again, consulting to improve Engagement and Retention is expected to justify consulting fees with minimal financial investment. Consulting in these two areas can be done concurrently or separately in accordance with program needs and budget.
Having facilitated and supervised chemical dependence groups for nearly 3 decades, Bob brings a wealth of experience to this area. Over this period, he has developed a group evaluation tool that measures 23 areas of performance.
The process starts by conducting group evaluations while training the clinical supervisor on the evaluation tool. Common areas of weakness are identified, and an action plan implemented. Such action plans include regular 1:1 counselor supervision and a group facilitation in-service conducted by Bob – both addressing the common areas of weakness.
Time frames between group evaluations are established and subsequent evaluations are measured against baseline numbers to determine outcomes. This process continues and becomes a key performance indicator in the agency’s Quality Assurance program.
Summary of the process:
The clinical record review process is conducted in a similar manner. Bob’s trains the Clinical Supervisor on his 9-point Qualitative Record Review Form, which is also scored using a 5-point Likert Scale. Areas of weakness are identified, action plan implemented, and outcomes measured. This process also becomes a key performance indicator in the agency’s Quality Assurance Program.
The above training process has a direct impact on quality of care and supervision.